How to change the wifi configuration of the cloud cameras without deleting it from your EZVIZ account - FAQ - EZVIZ SupportEZVIZ, support, support center, FAQ, frequently asked question, product support, Smart home, Surveillance, Security, IPC, Security Camera, IP Camera, Security Camera, Action Camera, , Action Camera, NVR, networkRead frequently asked questions about EZVIZ products and service.
Support
>FAQ>Existing Users>How to change the wifi configuration of the cloud cameras without deleting it from your EZVIZ account
New Users Existing Users Software Product Features Account Cloud Services Device Management

How to change the wifi configuration of the cloud cameras without deleting it from your EZVIZ account

For users that have the cloud cameras connected to their home wifi, if you change your location and you want to add the cloud camera to the wifi network of the new location.

Here is the step-by-step guide to enable you to add your EZVIZ device to another location – 

    PLUG THE DEVICE AT THE NEW LOCATION

    CONNECT YOUR MOBILE DEVICE TO THE WI-FI OF THE NEW NETWORK

    DO NOT DELETE THE DEVICE FROM THE ACCOUNT.


1. Log into your EZVIZ app

    a) Enter your username and password – Click the login tab to log into your account

    b) The device will be offline                     

2. Click on the device settings icon and click on the Wi-Fi Configuration tab 

3. Hold the reset button for 15 secs, wait for the mini to reboot, the mini is ready to be connected to the new network when the indicator lights start flashing Blue and Red. 

4. Follow the instructions on your screen, input the password for the new network and complete the setup 

5. Go back to the home page, swipe down to refresh the page and put the device online. 

If you require further assistance, visit our online @ https://community.ezvizlife.com/hc/en-us


Back