What should I do if my account is locked? - FAQ - EZVIZ SupportEZVIZ, support, support center, FAQ, frequently asked question, product support, Smart home, Surveillance, Security, IPC, Security Camera, IP Camera, Security Camera, Action Camera, , Action Camera, NVR, networkRead frequently asked questions about EZVIZ products and service.

What should I do if my account is locked?

Wait for about 20 minutes, and then use “Forgot Password” feature to retrieve the password for your account.

1) Click the “Forgot Password” in login page at EZVIZ mobile app.

2) Enter the user mobile phone number or email address/username, depending on the method the account was registered.

3) A 4-digit verification code will be sent to the user to input and complete his/her password change or recovery.

For more information, visit our community @ https://community.ezvizlife.com/hc/en-us