We have updated our Terms of Service, CloudPlay Paid Subscription Terms and Privacy Policy. Please read them carefully.

We provide you with customized service and safe user experience with Cookie. Login and browse our website indicates that you permitted us getting information in/out the website with Cookie. Please visit Use of Cookies

Security Cameras
Indoor PT Security Cameras

More

Indoor Wi-Fi Cameras

More

Outdoor PT Security Cameras

More

Outdoor Bullet Security Cameras

More
Smart Home
Smart Entry

More

Smart Home Appliance

More
Support

FAQs Download
CloudPlay
Paw Family
Where to buy

Support

>FAQ>Account>What if I forget my password?

New Users Existing Users Software Product Features Account Cloud Services Device Management

What if I forget my password?

Please go to the EZVIZ app > from the login page, tap on “forgot” > Verify Account (Next) > Input the verification code > Reset your password

If you require further assistance, visit our online community @ https://community.ezvizlife.com/hc/en-us

Back