The alarm notification ring tone is as same as ring tone mode of mobile phone notification. Please turn the mobile phone notification mode from “Mute” to “Sound”. 

If you require further assistance,  visit our online community @ https://community.ezvizlife.com/hc/en-us

Click here to see the details.

This method is applied for the EZVIZ customers in the US and UK region. For other countries/regions, this feature might not be available. 

If you require further assistance,  visit our online community @ https://community.ezvizlife.com/hc/en-us

4 users. 

If you require further assistance,  visit our online community @ https://community.ezvizlife.com/hc/en-us

Click here to see the details.

This method is applied for the EZVIZ customers in the US and UK region. For other countries/regions, this feature might not be available.

If you require further assistance,  visit our online community @ https://community.ezvizlife.com/hc/en-us

In Hi-Def mode, if keep viewing will consume 4Mb in 1 minute. 

f you require further assistance,  visit our online community @ https://community.ezvizlife.com/hc/en-us

There are two methods

Method A:  online upgrade

1.      Use EZVIZ SPORTS App.

2.      If there is a new firmware release, then the app will have a notification. You can according to the notification upgrade or not.

Method B:  offline upgrade

1.      Visit EZVIZ support center (https://support.ezvizlife.com/download ) to download the new firmware.

2.      Input the new firmware to SD card.

3.      Reboot the action camera, then it automatically upgrade.

4.      After upgrade success, camera will reboot again

Note: the new firmware should put in the outermost directory. The camera power should over 50% when upgrade.

If you require further assistance,  visit our online community @ https://community.ezvizlife.com/hc/en-us

The IR spectrum is 850nm.

If you require further assistance,  visit our online community @ https://community.ezvizlife.com/hc/en-us