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What should I do if the device prompts "Incorrect Wi-Fi Password" during the configuration process

Regarding the issue you are facing, if you mean during the configuration process, the camera made voice prompts like “incorrect password” or "incorrect wi-fi password", please note that this prompt normally suggests the router Wi-Fi password you input is incorrect.


Thus, please double-check and ensure the router password you input is completely correct. Also, be reminded that the password is case-sensitive.


However, if the above is confirmed but the issue persists, you may try to further troubleshoot by changing the password to a simpler one (less than 64 digits) and excluding any special characters.


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