Connecting your EZVIZ security cameras with voice assistant(s), such as Amazon Alexa and Google Home, is a simple process.

Checklist before setting up:

√  Make sure you have downloaded EZVIZ App and Amazon’s Alexa App/Google Home App on your phone.

√  Make sure your EZVIZ security camera has been added to EZVIZ App successfully;

√  Turn off ‘Image Encryption’ of your EZVIZ security camera:

    1)      Log in to your EZVIZ App and go to device setting;

    2)      Look for ‘Image Encryption’ and tap to turn it off.

    3)      Enter the verification code (as the default password) to apply the change.

√  Change the name of your EZVIZ security camera:

    1)      Go to device setting

    2)      Tap on ‘name’ and change it based on your need, such as ‘front door camera’ or ‘baby room camera’.

Enable EZVIZ skills on Amazon Alexa

Video tutorial: https://youtu.be/ro3Y8AkXJ7M

1.      Log in to your Alexa App.

2.      Choose ‘Add Device’ from the menu.

3.      Choose ‘Camera’ and select EZVIZ to enable the skill.

4.      Enter your EZVIZ username and password in order to authorize Alexa to access your EZVIZ account.

5.      Tap ‘Discover Devices’ to allow Alexa to discover all your EZVIZ devices.

6.      Go back to Alexa app menu and you should see all your EZVIZ devices under ‘Cameras’.

Connect EZVIZ devices to Google Home

Video tutorial: https://youtu.be/v3nrrosYRr8

1.     Log in to your Google Home App.

2.     On the home screen, tap ‘Add’, then ‘Set up device.’

3.     Select ‘Have something already set up?’

4.     Type and search ‘EZVIZ’, then select it.

5.     Enter your EZVIZ username and password in order to authorize Google Home to access your EZVIZ account.

6.     Once the device is linked successfully, follow the prompts to finish the setup.

Please note that this message usually indicates that the camera or NVR/DVR has reached its maximum connection at the same time. Please check if you have shared your account or device with your family or friends. If so, please advise them to log out of the account. If not, please turn off the device and turn it on again, this should solve the problem.