It is estimated that for a 1080P EZVIZ security camera, a 16GB Micro SD card will provide approximately 28-32 days of recording under normal use, which is about 1 hour of motion event recordings a day. Recording time for 720p cameras will be longer. 

Here is the estimated number of required spaces for your reference. Please note that the actual space taken up may vary depending on the operating environment and other factors.

EZVIZ offers a wide range of smart home products for various application scenarios on the global market. Due to the variety of product functions, use cases and target markets, the EOL policy may vary for the reasons mentioned. We strictly adhere to applicable local laws and regulations regarding product EOL policies and make the necessary adjustments to ensure reasonable and responsible use of our products.

To ensure that our users are better informed about the product life cycle with the expected firmware maintenance time, we regularly update this page with information about the latest supported firmware versions of our models. Please note that the list includes both EOL products and currently active products with an expected EOL date.

● About EZVIZ’s EOL (End-Of-Life) products: It means that EZVIZ no longer maintain any firmware updates (including security updates) for them, and may no longer respond to security vulnerability reports for such products either.

● About product usage according to the EOL dates: Discontinuation of firmware updates does not mean that the basic features of the product are no longer available, unless otherwise specified. For example, the product can still be connected to the EZVIZ App for use, while the performance of certain functions failed to update may be affected. Meanwhile, EZVIZ will continue to provide after-sales service for any hardware issues with the product as long as it is still supported by the warranty policy.

This page will be updated on a regular basis. Please keep an eye on the changes to obtain the latest list. If you have any questions, please feel free to contact us at www.ezviz.com/page/contact-us.

● List of Products with Expected EOL Dates (only partial products included)

Applies to: DP1/DP2/CP4 door viewer

You may try the following steps to initially set up your EZVIZ door viewer with touch panel:

Step 1: Power on your device by pressing the power button.

Step 2: Click the "Settings" button on the screen.

Step 3: Tap "Network settings".

Step 4: Select the WiFi network you want to connect to.

Step 5: Enter the WiFi password until the connection is successful. Please ensure that your Wi-Fi password is less than 32 characters and excludes special characters.

If you fail to configure the device, we suggest you may check the below network requirements first:

1. Ensure that you have connected your mobile device to 2.4G Wi-Fi.

2. Ensure that your Wi-Fi network connection is good and functional. Most EZVIZ devices perform better when upload speed is greater than 2 mbps for each camera.

3. Ensure that your Wi-Fi network signal is good. Try to avoid obstacles and interference such as wall, elevator, microwave, washing machines, and Bluetooth devices.

4. Ensure that DHCP settings on your router is on.

5. Ensure that when you configure network, your EZVIZ device is close to your Wi-Fi router. We do suggest that you keep the distance shorter than 1.5 meter.

6. Ensure that the Wi-Fi security on your router is WPA or WPA2, and your Wi-Fi password is less than 32 characters and excludes special characters.

By following these steps, you can effectively troubleshoot and resolve issues with your EZVIZ door viewer's connection to Wi-Fi. If you need further assistance, don't hesitate to contact our support team for personalized guidance.