.ticket-toast,.upload-item .upload-play{left:50%;transform:translate(-50%,-50%);pointer-events:none}@media only screen and (min-width:961px) and (max-width:1440px){.mobile-show{display:none}}@media only screen and (min-width:1441px){.mobile-show{display:none}}.transition-all-500{transition:all .5s ease-out}.transition-all-800{transition:all .8s ease-out}.transition-all-1000{transition:all 1s ease-out}.transition-all-2000{transition:all 2s ease-out}.v4-body .page-header{position:sticky!important}.v4-body .nav-menu{justify-content:flex-start}.v4-body .nav-sub,.v4-body .nav__top-sticky{top:54px}.is-hidden{display:none}.u-hidden-input{position:absolute;inset:0;width:100%;height:100%;opacity:0;cursor:pointer;z-index:3}.page-ticket{box-sizing:border-box;color:#333}.page-ticket__index{max-width:1468px;margin:0 auto;padding:20px 0 120px}.page-ticket .page-title{margin-bottom:20px;font-size:24px;font-weight:500;line-height:36px;letter-spacing:.5px}@media only screen and (max-width:960px){.desktop-show{display:none}.page-ticket__index{max-width:none;padding:20px 16px 48px}.page-ticket .page-title{font-size:22px;line-height:32px;margin-bottom:16px}}.ticket-tabs{display:flex;flex-wrap:wrap;gap:10px;margin-bottom:40px}@media only screen and (max-width:960px){.ticket-tabs{display:grid;grid-template-columns:1fr;gap:10px;margin-bottom:24px}}.ticket-tabs .ticket-tab{display:flex;align-items:center;justify-content:center;min-height:60px;padding:0 20px;border:1px solid #ededed;border-radius:4px;background:#f9f9f9;font-size:16px;line-height:24px;font-weight:500;letter-spacing:.5px;color:#333;cursor:pointer;text-align:center;transition:all .2s ease;white-space:nowrap}.ticket-tabs .ticket-tab.active,.ticket-tabs .ticket-tab:hover{border-color:#549cff;color:#549cff}@media only screen and (max-width:960px){.ticket-tabs .ticket-tab{min-height:48px;padding:12px 14px;font-size:14px;line-height:20px}}.ticket-tabs .ticket-tab.active{background:#f9fcff}@media only screen and (min-width:961px) and (max-width:1280px){.ticket-tabs{gap:8px}.ticket-tabs .ticket-tab{min-height:52px;padding:0 14px;font-size:14px;line-height:20px}}.ticket-toast{position:fixed;top:50%;z-index:10050;display:flex;align-items:center;gap:10px;min-width:240px;max-width:min(560px,calc(100vw - 32px));padding:14px 16px;border-radius:8px;background:rgba(17,17,17,.9);box-shadow:0 12px 32px rgba(0,0,0,.24);color:#fff;opacity:0;transition:opacity .2s ease,transform .2s ease}.ticket-form .form-group,.ticket-form .form-group--captcha{min-width:0}.ticket-toast.is-visible{opacity:1;transform:translate(-50%,-50%)}.ticket-toast__icon{flex-shrink:0;width:20px;height:20px;border-radius:50%;background:rgba(255,255,255,.16);color:#fff;display:inline-flex;align-items:center;justify-content:center;font-size:12px;line-height:1;font-weight:700}.ticket-toast__text{font-size:14px;line-height:20px;word-break:break-word}@media only screen and (max-width:960px){.ticket-toast{top:64px;gap:8px;width:calc(100vw - 24px);max-width:none;padding:12px 14px}}.ticket-form__common-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px;margin-bottom:40px}@media only screen and (max-width:960px){.ticket-form__common-grid{grid-template-columns:1fr;gap:16px;margin-bottom:16px}}.ticket-form__extra-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;max-width:940px;margin-bottom:40px}@media only screen and (max-width:960px){.ticket-form__extra-grid{grid-template-columns:1fr;gap:16px;max-width:none;margin-bottom:16px}}.ticket-form__extra-fields{display:contents}.ticket-form__content{display:flex;flex-direction:column;gap:40px}.ticket-form .form-group.has-error .checkbox-group,.ticket-form .form-group.has-error .form-input,.ticket-form .form-group.has-error .form-select,.ticket-form .form-group.has-error .form-textarea{border-color:#ff5c5c}.ticket-form .form-error{margin:8px 0 0;padding:0;font-size:12px;line-height:18px;color:#ff5c5c}.ticket-form .form-error.is-hidden{display:none}.ticket-form .form-group--full{grid-column:1/-1}.ticket-form .form-group--description{max-width:940px}.ticket-form .form-group--upload{width:300px}.ticket-form .form-label{display:block;margin-bottom:4px;font-size:16px;line-height:24px;font-weight:300;color:#666}.ticket-form .form-label.required::after{content:"*";margin-left:2px;color:#ff5c5c}.ticket-form__common-grid .form-label,.ticket-form__extra-grid .form-label{min-height:48px}@media only screen and (max-width:960px){.ticket-form__content{gap:24px}.ticket-form .form-group--description{max-width:none}.ticket-form .form-group--upload{width:100%;max-width:300px}.ticket-form .form-label{font-size:14px;line-height:20px;margin-bottom:8px}.ticket-form__common-grid .form-label,.ticket-form__extra-grid .form-label{min-height:0}}.ticket-form .form-input,.ticket-form .form-select{width:100%;height:60px;padding:0 20px;border:1px solid #ededed;border-radius:4px;box-sizing:border-box;background:#fff;font-size:16px;line-height:24px;font-weight:500;color:#333;transition:border-color .2s}@media only screen and (max-width:960px){.ticket-form .form-input,.ticket-form .form-select{height:48px;padding:0 12px;font-size:14px;line-height:20px}}.ticket-form .form-input:focus,.ticket-form .form-select:focus{border-color:#549cff;outline:0}.ticket-form .form-input::placeholder,.ticket-form .form-select::placeholder{font-weight:300;color:#c8c9cc}.ticket-form .form-select{-webkit-appearance:none;-moz-appearance:none;appearance:none;padding-right:44px;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 16 16'%3E%3Cpath d='M4 6l4 4 4-4' fill='none' stroke='%23999' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 20px center;background-size:16px 16px;cursor:pointer}.ticket-form .form-select::-ms-expand{display:none}.ticket-form .form-textarea{width:100%;min-height:180px;padding:20px;border:1px solid #f0f0f0;border-radius:4px;box-sizing:border-box;background:#fff;font-size:16px;line-height:24px;font-weight:500;color:#333;resize:none;font-family:inherit;transition:border-color .2s}@media only screen and (max-width:960px){.ticket-form .form-textarea{min-height:160px;padding:12px;font-size:14px;line-height:20px}}.ticket-form .form-textarea:focus{border-color:#549cff;outline:0}.ticket-form .form-textarea::placeholder{font-weight:300;color:#c8c9cc}.ticket-form .char-count{text-align:right;margin-top:8px;font-size:14px;line-height:22px;color:#999}.btn-submit,.ticket-success,.upload-item .upload-progress,.upload-tip{text-align:center}.checkbox-group{display:flex;flex-direction:column;gap:10px;padding:16px 20px;border:1px solid #ededed;border-radius:4px;background:#fafafa}@media only screen and (max-width:960px){.ticket-form .char-count{margin-top:4px;font-size:12px;line-height:18px}.checkbox-group{gap:10px;padding:12px}}.checkbox-card{display:flex;align-items:center;gap:14px;min-height:52px;padding:14px 16px;border:1px solid #f0f0f0;border-radius:4px;background:#fff;cursor:pointer;transition:border-color .2s ease,background-color .2s ease,box-shadow .2s ease}.checkbox-card:hover{border-color:#549cff;background:#fff;box-shadow:0 4px 12px rgba(84,156,255,.08)}.checkbox-card:has(input[type=checkbox]:checked){border-color:#549cff;background:#f9fcff;box-shadow:0 4px 12px rgba(84,156,255,.08)}.checkbox-card input[type=checkbox]{width:18px;height:18px;margin:0;accent-color:#549cff;flex-shrink:0}.checkbox-card span{display:block;font-size:15px;line-height:22px;font-weight:400;color:#333}.upload-area{position:relative;width:300px;height:300px}@media only screen and (max-width:960px){.checkbox-card{gap:10px;min-height:44px;padding:12px}.checkbox-card span{font-size:14px;line-height:20px}.upload-area{width:100%;height:auto;aspect-ratio:1/1;max-width:300px}}.upload-item{position:relative;width:100%;height:100%;border-radius:4px;overflow:hidden;background:#f9f9f9}.upload-item .upload-preview{width:100%;height:100%;object-fit:cover}.upload-item .upload-mask{position:absolute;inset:0;display:flex;align-items:center;justify-content:center;gap:18px;background:rgba(0,0,0,.45);opacity:0;transition:opacity .2s ease}.upload-item .upload-mask.is-visible,.upload-item.upload-item--failed:hover .upload-failed__delete,.upload-item:hover .upload-mask{opacity:1}.upload-item .upload-action{width:32px;height:32px;border:none;border-radius:50%;background:rgba(255,255,255,.16);color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:18px;line-height:1;padding:0}.upload-item .upload-action:hover{background:red}.upload-item .upload-action svg{width:18px;height:18px;display:block}.upload-item.upload-item--failed{border:1px dashed #ff7a7a;background:#fff4f4}.upload-item .upload-failed{width:100%;height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:20px;box-sizing:border-box}.upload-item .upload-failed__icon{margin-bottom:14px;color:#ff5c5c}.upload-item .upload-failed__icon svg{width:24px;height:24px;display:block}.upload-item .upload-failed__name{max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:16px;line-height:24px;color:#ff5c5c}@media only screen and (max-width:960px){.upload-item .upload-failed__name{font-size:14px;line-height:20px}}.upload-item .upload-failed__delete{position:absolute;top:10px;right:10px;opacity:1;transition:opacity .2s ease;background:rgba(0,0,0,.48);color:#fff;width:32px;height:32px;border:none;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:18px;line-height:1;padding:0;cursor:pointer}.upload-item .upload-video-preview{width:100%;height:100%;display:flex;align-items:center;justify-content:center;background:#f3f6fb;font-size:20px;font-weight:500;color:#666}@media only screen and (max-width:960px){.upload-item .upload-video-preview{font-size:16px}}.upload-item .upload-play{position:absolute;top:50%;width:36px;height:36px;border-radius:50%;background:rgba(255,255,255,.2);color:#fff;display:flex;align-items:center;justify-content:center}.upload-item .upload-play svg{width:36px;height:36px;display:block}.upload-item .upload-delete{position:absolute;top:12px;right:12px;width:32px;height:32px;border:none;background:rgba(0,0,0,.48);color:#fff;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:20px;cursor:pointer;line-height:1}.upload-item .upload-delete:hover{background:rgba(0,0,0,.7)}.upload-item.uploading{display:flex;align-items:center;justify-content:center;background:#f5f5f5;font-size:18px;line-height:24px;color:#999}@media only screen and (max-width:960px){.upload-item .upload-delete{top:10px;right:10px;width:28px;height:28px;font-size:18px}.upload-item.uploading{font-size:14px;line-height:20px}}.upload-item .upload-progress__percent,.upload-item .upload-progress__text{margin:0;font-size:16px;line-height:24px;color:#666}@media only screen and (max-width:960px){.upload-item .upload-progress__percent,.upload-item .upload-progress__text{font-size:14px;line-height:20px}}.upload-item .upload-progress__percent{margin-top:6px;color:#333}.upload-add{position:relative;width:100%;height:100%;border-radius:4px;border:1px solid transparent;display:flex;align-items:center;justify-content:center;cursor:pointer;background:#f9f9f9;transition:border-color .2s ease,background-color .2s ease}.upload-add:hover{border-color:#549cff;background:#f9fcff}.upload-add__inner{padding:0 20px}.upload-add__title{font-size:16px;line-height:24px;font-weight:300;color:#333;text-align:center}@media only screen and (max-width:960px){.upload-add__title{font-size:14px;line-height:20px}}.upload-tip{margin-top:12px;font-size:14px;line-height:22px;color:#999}@media only screen and (max-width:960px){.upload-tip{margin-top:8px;font-size:12px;line-height:18px}}.form-actions{margin-top:36px}.btn-submit{display:inline-block;min-width:90px;height:36px;line-height:34px;padding:0 24px;background:#fff;color:#549cff;border:1px solid #549cff;border-radius:22px;font-size:14px;font-weight:500;cursor:pointer;transition:all .2s ease}@media only screen and (max-width:960px){.form-actions{margin-top:28px}.btn-submit{min-width:90px;height:36px;line-height:34px;padding:0 24px;font-size:14px}}.btn-submit:hover{background:rgba(84,156,255,.05)}.btn-submit:disabled{opacity:.6;cursor:not-allowed}.ticket-success{padding:48px 20px 80px;max-width:640px;margin:0 auto}.ticket-success .success-ring{width:70px;height:70px;margin:0 auto 16px;display:flex;align-items:center;justify-content:center}.ticket-success .success-ring img{width:100%;height:100%;object-fit:contain}@media only screen and (max-width:960px){.ticket-success{padding:40px 20px 60px}.ticket-success .success-ring{width:64px;height:64px;margin-bottom:12px}}.ticket-success .success-title{margin:0 0 16px;font-size:20px;line-height:28px;font-weight:500;color:#333}@media only screen and (max-width:960px){.ticket-success .success-title{font-size:18px;line-height:26px;margin-bottom:12px}}.ticket-success .success-desc{margin:0 0 24px;font-size:14px;line-height:25px;color:#666}@media only screen and (max-width:960px){.ticket-success .success-desc{font-size:14px;line-height:22px;margin-bottom:20px}}.ticket-success .btn-back{display:inline-block;height:40px;line-height:38px;padding:0 40px;border:1px solid #549cff;border-radius:20px;color:#549cff;background:#fff;font-size:14px;text-decoration:none;transition:all .2s}.ticket-success .btn-back:hover{background:rgba(84,156,255,.05)}.ticket-form__upload-captcha-row{display:flex;flex-direction:column;align-items:flex-start;gap:24px}@media only screen and (max-width:960px){.ticket-success .btn-back{height:36px;line-height:34px;padding:0 32px;border-radius:22px}.ticket-form__upload-captcha-row{gap:16px}}.captcha-row{display:flex;align-items:center;flex-wrap:wrap;gap:12px}.captcha-row .captcha-input{width:140px;flex-shrink:0}.captcha-row .captcha-img-wrap{position:relative;display:inline-flex;flex-shrink:0;cursor:pointer;border-radius:4px;overflow:hidden;border:1px solid #ededed;width:164px;height:60px;background:#f2f3f5}@media only screen and (max-width:960px){.captcha-row .captcha-img-wrap{width:131px;height:48px}}.captcha-row .captcha-img{display:block;width:100%;height:100%;object-fit:contain}.captcha-row .captcha-mask{position:absolute;top:0;left:0;right:0;bottom:0;display:none;align-items:center;justify-content:center;background:rgba(255,255,255,.6)}.captcha-row .captcha-img-wrap.is-loading .captcha-mask{display:flex}.captcha-row .captcha-spinner{width:20px;height:20px;border:2px solid #c8c9cc;border-top-color:#549cff;border-radius:50%;animation:captcha-spin .6s linear infinite}.captcha-change{align-self:flex-end;font-size:13px;line-height:20px;color:#999;cursor:pointer;text-decoration:none;white-space:nowrap}.captcha-change:hover{color:#549cff;text-decoration:underline}@keyframes captcha-spin{to{transform:rotate(360deg)}}