1. Open the EZVIZ app and tap Forgot password
2. Enter your EZVIZ account email address or telephone number and tap Next
3. If registered with email, check your email for the verification code. If you didn't receive the email? Check your junk folder.
4. If registered with phone number, the verification code will be sent by SMS.
5. Copy the verification code and return to the EZVIZ app.
6. In the Verification Code field, paste the verification code you received.
7. In the Enter New Password and Confirm New Password fields, type the new password you want to use with your account.
8. Your EZVIZ account password must be a minimum of 6 characters and both letters and numbers.
9. Tap Submit to complete the password reset.