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How to delete your CloudPlay payment information from the EZVIZ APP?

Please note that you can remove the payment method after you cancel all your subscription(s).

Step 1: From the Home page, tap the three-dot icon next to your camera name to enter the "Device Settings" page.

Step 2: Tap "CloudPlay".

Step 3: Tap the three-dot icon at the top right.

Step 4: Tap "Payment Method".

Step 5: Tap the pencil icon in the top right corner.

Step 6: On the card information page, tap "Delete" at the top right.

Step 7: Tap "Delete" to continue and your payment information will be deleted.


Last Updated 12/01/2024

We have updated our Terms of Service, CloudPlay Paid Subscription Terms and Privacy Policy. Please read them carefully.

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