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針對此問題，請您嘗試以下操作，看看問題能否解決：
1. 確保手機本身的音量已調大，且手機的系統設定中允許螢石app的通知音。
2.確保螢石APP上的訊息通知音（圖庫頁面>點選右上角第二個按鈕>推播通知設定>通知聲音）沒有靜音。
3. 確保您的手機未處於請勿打擾、專注模式或靜音模式。
4. 關閉電池優化，因為省電模式可能會限制某些活動以延長電池壽命，從而導致此問題。
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