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关于此问题，请尝试以下操作并查看问题是否得到解决：
1. 确保手机的音量已打开，并且在手机系统设置中已允许EZVIZ应用的通知声音。
2. 确保EZVIZ应用中的消息通知音（“事件”页面 > 点击右上角 > 推送通知设置 > 通知音）没有被静音。
3. 确保手机没有处于“请勿打扰”模式、专注模式或静音模式。
4. 关闭电池优化，因为省电模式可能会限制某些活动以节省电池电量，从而导致此问题。
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