tip EZVIZ no longer supports Internet Explorer 10 or earlier versions, and the site may not behave as expected. Please upgrade to a newer browser.
Choose a country or region to see content specific to your location and needs. You will be redirected to your local site.

如何取消 CloudPlay 订阅服务?

按照以下步骤取消您的云订阅服务 - 这将避免未来自动续订费用,同时仍然允许您享受我们当前的付费订阅期限。

第 1 步:在主页上,点击三点图标进入设备设置页面

第 2 步:点击“CloudPlay”

第 3 步:点击底部的“订阅管理”

第 4 步:向下滚动,点击底部的“取消订阅”

第 5 步:点击“是”继续


请注意,取消订阅时:

1) 无退款/按比例分配日期

2) 您的录制计划将在订阅期结束时到期


如果问题仍未解决,请联系“EZVIZ 支持团队”寻求进一步帮助。


最近更新时间 07/01/2026

We have updated our Terms of Service, CloudPlay Paid Subscription Terms and Privacy Policy. Please read them carefully.

We provide you with customized service and safe user experience with Cookie. Login and browse our website indicates that you permitted us getting information in/out the website with Cookie. Please visit Use of Cookies