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我们理解您可能在使用以太网线缆连接设备时遇到困难。为了解决此问题，我们建议您执行以下步骤：
1. 检查路由器和线缆：确保路由器和线缆均正常工作。您可以尝试使用其他线缆或将线缆连接到路由器上的其他端口，以消除任何潜在问题。
2. 测试连接：检查线缆和路由器后，尝试再次建立连接，看看问题是否仍然存在。如果仍然存在，请继续下一步。
如果尝试不同的线缆和端口后问题仍然存在，我们建议您联系我们的 EZVIZ 支持团队寻求进一步帮助。
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