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关于此问题，请尝试以下故障排除步骤：
- 确保电源正常工作。
- 检查机器人和充电座上的充电触点。确保它们干净且没有灰尘或污垢。如果您发现任何碎屑，请使用湿布或湿巾清洁触点，然后再尝试再次充电。
- 请关闭 EZVIZ APP 上的非高峰时间充电功能，方法是转到设备设置页面 > 更多 > 非高峰时间充电。
执行这些检查后，看看充电问题是否已解决。如果您继续遇到问题，请联系我们的支持团队 cleaning.eu@ezviz.com 寻求进一步帮助。
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