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How to delete or remove a device from your EZVIZ account?

Follow the steps below to delete the camera from your EZVIZ account using your mobile app.

1)Log into the EZVIZ account

2)Tap on the image of the camera to open the "live view" page

3)From the top right corner, tap on the "gear icon" to enter the Device Settings page

4)Swipe down to the bottom, and tap "Delete Device" to unbind it

NOTE for CloudPlay Subscribers: If you are a CloudPlay subscriber the option to "Cancel Subscription" and/or "Delete Video Clips" stored in the EZVIZ Cloud Storage service is also provided here.

WARNING: By selecting the "Delete Video Clips" option here you will be deleting "ALL" video clips stored in the Cloud Service. These CAN NOT be recovered.


Last Updated 06/11/2023

We have updated our Terms of Service, CloudPlay Paid Subscription Terms and Privacy Policy. Please read them carefully.

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