EZVIZ no longer supports Internet Explorer 10 or earlier versions, and the site may not behave as expected. Please upgrade to a newer browser.
1. Log into your EZVIZ account on the EZVIZ mobile APP.
2. Reset your camera by pressing the reset button for about 10-15 seconds, for some cameras you will hear the voice of "Reset successfully". Then wait for about 1 minute or a few seconds, when you see the indicator light change into red-blue flashing alternately or blue light flashing fast (for some cameras, there is no light change for your reference).
3. Connect your phone to 2.4G wifi only, then tap the "+" button on the home page to scan the QR code which is on the label of the device. You can find a label on the back or bottom of the device.
4. Then follow the instructions on the APP to connect the device to your wifi.
5. After adding the device to your account, you will be able to view your camera(s).
*Please note that one device is only allowed to be added under one account. Please make sure the device has been deleted from another account before you add it.
