If you are enjoying the 7-day free trial, please note that the free trial cannot be canceled after activation. However, if you disable the recording button in Camera Settings > CloudPlay > tap the three-dot-like icon in the upper right corner > disable "Recording Setting", the CloudPlay will no longer record.
If you are enjoying the 30-day free trial and if you would like to end your free trial right away, please follow the steps below:
Step 1: Enter the "Device Settings" page and tap "CloudPlay".
Step 2: Tap the three-dot icon at the top right corner.
Step 3: Tap "My plan".
Step 4: Tap "End" of the Free trial.
Step 5: Confirm if you want to end the free trial by clicking on the "Continue" button.
Step 6: Confirm if you want to end the free trial by tapping the "OK" button.
Step 7: Payment for the next plan is being processed. Your new plan would take effect right away after the payment is successful.
We have updated our Terms of Service, CloudPlay Paid Subscription Terms and Privacy Policy. Please read them carefully.
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