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To better assist you, please provide the following information by contacting EZVIZ at rma.glb@ezviz.com:
1. the 9-digit SN of your EZVIZ camera
2. the email address you used to subscribe to CloudPlay
3. the payment for which you are requesting an invoice
4. if the invoice is requested for your company, please provide us with the company information as well.
Please note that if your CloudPlay service is still in the free trial period, you will need to contact us with the above information when you actually pay for the subscription after the free trial period ends.
