To unbind a device you own, if device is under your account , please follow below to delete your device :
Follow the steps below to delete the camera from your EZVIZ account using your mobile app. 1) Log into the EZVIZ account. 2) Tap on the image of the camera to open the 'live view' page. 3) From the top right corner, tap on the 'gear icon' to enter the Device Settings page. 4) Swipe down to the bottom, and tap 'Delete Device' to unbind it. NOTE for CloudPlay Subscribers: If you are a CloudPlay subscriber the option to 'Cancel Subscription' and/or 'Delete Video Clips' stored in the EZVIZ Cloud Storage service is also provided here. WARNING: By selecting the 'Delete Video Clips' option here you will be deleting 'ALL' video clips stored in the Cloud Service. These CAN NOT be recovered.
If you are unable to log into previous account,pls follow below:
1 log into the EZVIZ app
2 Scan the device qr code and once it shows apply for unbind
3 follow the process of "Apply for unbind"
Last Updated 18/10/2026
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