1) Ensure the firmware of the camera is the latest and the camera supports the size of the SD card in question.

2) Ensure the SD card you use is class 10 or rated at UHS-1, and the file format should be FAT32. Click Here to view partial test results of SD card compatibility. For the other devices not on this compatibility table, we still suggest you give preference to the SD cards which have passed our system test.

Information listed in the following compatibility chart is only based on our lab test results. The actual performance and compatibility might vary due to the third factors (such as the change of manufacturing method and raw material) from time to time. For other EZVIZ devices not listed on the table, you may refer to those manufactures and models that have passed our tests.

Here is the estimated number of required space for your reference. Please note that the actual space taken up may vary depending on the operating environment and other factors.

Please note that only partial devices have 256G micro SD card support function including C1C, C2C, C6CN, C3W, C3WN, C6T. Meanwhile the firmware needs to be updated to V5.2.7 or higher. Or else only 128G micro SD card or smaller can be supported.