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  • Why can’t my micro SD card work with the camera normally like read failing and initialization failing?

    1) Ensure the firmware of the camera is the latest and the camera supports the size of the SD card in question.

    2) Ensure the SD card you use is class 10 or rated at UHS-1, and the file format should be FAT32. Click Here to view partial test results of SD card compatibility. For the other devices not on this compatibility table, we still suggest you give preference to the SD cards which have passed our system test.


  • What type of Micro SD do I need for my EZVIZ devices?

    Information listed in the following compatibility chart is only based on our lab test results. The actual performance and compatibility might vary due to the third factors (such as the change of manufacturing method and raw material) from time to time. For other EZVIZ devices not listed on the table, you may refer to those manufactures and models that have passed our tests.

    CS-C1C-D0-1D1WFR CS-C1C-D0-1D2WFR
    Kingston
    Kingston 256GB
    Kingston 128GB
    Kingston 64GB
    Kingston 32GB
    Samsung
    Samsung 256GB
    Samsung 128GB
    Samsung 64GB
    Samsung 32GB
    Samsung EVO 256GB
    Samsung EVO 128GB
    Samsung EVO 32GB
    Samsung EVO 64GB
    Samsung EVO Plus 128GB
    Samsung EVO Plus 256GB
    Samsung PRO 128GB
    Samsung PRO 64GB
    Samsung PRO 32GB
    Sandisk
    Sandisk 64GB
    Sandisk 32GB
    Sandisk Ultra 256GB
    Sandisk Ultra 128GB
    Sandisk Ultra 64GB
    Sandisk Ultra 32GB
    Sandisk Extreme 256GB
    Sandisk Extreme 128GB
    Sandisk Extreme 64GB
    Sandisk Extreme PRO 256GB
    Sandisk Extreme PRO 128GB
    Sandisk Extreme PRO 64GB
    CS-CV206-C0-1A1WFR
    Kingston
    Kingston 256GB
    Kingston 128GB
    Kingston 64GB
    Kingston 32GB
    Samsung
    Samsung 256GB
    Samsung 128GB
    Samsung 64GB
    Samsung 32GB
    Samsung EVO 256GB
    Samsung EVO 128GB
    Samsung EVO 32GB
    Samsung EVO 64GB
    Samsung EVO Plus 128GB
    Samsung EVO Plus 256GB
    Samsung PRO 128GB
    Samsung PRO 64GB
    Samsung PRO 32GB
    Sandisk
    Sandisk 64GB
    Sandisk 32GB
    Sandisk Ultra 256GB
    Sandisk Ultra 128GB
    Sandisk Ultra 64GB
    Sandisk Ultra 32GB
    Sandisk Extreme 256GB
    Sandisk Extreme 128GB
    Sandisk Extreme 64GB
    Sandisk Extreme PRO 256GB
    Sandisk Extreme PRO 128GB
    Sandisk Extreme PRO 64GB
    CS-CV246-B0-1C1WFR CS-CV246-A0-1C2WFR
    Kingston
    Kingston 256GB
    Kingston 128GB
    Kingston 64GB
    Kingston 32GB
    Samsung
    Samsung 256GB
    Samsung 128GB
    Samsung 64GB
    Samsung 32GB
    Samsung EVO 256GB
    Samsung EVO 128GB
    Samsung EVO 32GB
    Samsung EVO 64GB
    Samsung EVO Plus 128GB
    Samsung EVO Plus 256GB
    Samsung PRO 128GB
    Samsung PRO 64GB
    Samsung PRO 32GB
    Sandisk
    Sandisk 64GB
    Sandisk 32GB
    Sandisk Ultra 256GB
    Sandisk Ultra 128GB
    Sandisk Ultra 64GB
    Sandisk Ultra 32GB
    Sandisk Extreme 256GB
    Sandisk Extreme 128GB
    Sandisk Extreme 64GB
    Sandisk Extreme PRO 256GB
    Sandisk Extreme PRO 128GB
    Sandisk Extreme PRO 64GB
    CS-CV310-A0-1C2WFR
    Kingston
    Kingston 256GB
    Kingston 128GB
    Kingston 64GB
    Kingston 32GB
    Samsung
    Samsung 256GB
    Samsung 128GB
    Samsung 64GB
    Samsung 32GB
    Samsung EVO 256GB
    Samsung EVO 128GB
    Samsung EVO 32GB
    Samsung EVO 64GB
    Samsung EVO Plus 128GB
    Samsung EVO Plus 256GB
    Samsung PRO 128GB
    Samsung PRO 64GB
    Samsung PRO 32GB
    Sandisk
    Sandisk 64GB
    Sandisk 32GB
    Sandisk Ultra 256GB
    Sandisk Ultra 128GB
    Sandisk Ultra 64GB
    Sandisk Ultra 32GB
    Sandisk Extreme 256GB
    Sandisk Extreme 128GB
    Sandisk Extreme 64GB
    Sandisk Extreme PRO 256GB
    Sandisk Extreme PRO 128GB
    Sandisk Extreme PRO 64GB
    CS-CV310-A0-1B2WFR CS-CV310-A0-3B1WFR
    Kingston
    Kingston 256GB
    Kingston 128GB
    Kingston 64GB
    Kingston 32GB
    Samsung
    Samsung 256GB
    Samsung 128GB
    Samsung 64GB
    Samsung 32GB
    Samsung EVO 256GB
    Samsung EVO 128GB
    Samsung EVO 32GB
    Samsung EVO 64GB
    Samsung EVO Plus 128GB
    Samsung EVO Plus 256GB
    Samsung PRO 128GB
    Samsung PRO 64GB
    Samsung PRO 32GB
    Sandisk
    Sandisk 64GB
    Sandisk 32GB
    Sandisk Ultra 256GB
    Sandisk Ultra 128GB
    Sandisk Ultra 64GB
    Sandisk Ultra 32GB
    Sandisk Extreme 256GB
    Sandisk Extreme 128GB
    Sandisk Extreme 64GB
    Sandisk Extreme PRO 256GB
    Sandisk Extreme PRO 128GB
    Sandisk Extreme PRO 64GB
    CS-CV248-A0-32WFR
    Kingston
    Kingston 256GB
    Kingston 128GB
    Kingston 64GB
    Kingston 32GB
    Samsung
    Samsung 256GB
    Samsung 128GB
    Samsung 64GB
    Samsung 32GB
    Samsung EVO 256GB
    Samsung EVO 128GB
    Samsung EVO 32GB
    Samsung EVO 64GB
    Samsung EVO Plus 128GB
    Samsung EVO Plus 256GB
    Samsung PRO 128GB
    Samsung PRO 64GB
    Samsung PRO 32GB
    Sandisk
    Sandisk 64GB
    Sandisk 32GB
    Sandisk Ultra 256GB
    Sandisk Ultra 128GB
    Sandisk Ultra 64GB
    Sandisk Ultra 32GB
    Sandisk Extreme 256GB
    Sandisk Extreme 128GB
    Sandisk Extreme 64GB
    Sandisk Extreme PRO 256GB
    Sandisk Extreme PRO 128GB
    Sandisk Extreme PRO 64GB
    CS-CV248-A0-32WMFR
    Kingston
    Kingston 256GB
    Kingston 128GB
    Kingston 64GB
    Kingston 32GB
    Samsung
    Samsung 256GB
    Samsung 128GB
    Samsung 64GB
    Samsung 32GB
    Samsung EVO 256GB
    Samsung EVO 128GB
    Samsung EVO 32GB
    Samsung EVO 64GB
    Samsung EVO Plus 128GB
    Samsung EVO Plus 256GB
    Samsung PRO 128GB
    Samsung PRO 64GB
    Samsung PRO 32GB
    Sandisk
    Sandisk 64GB
    Sandisk 32GB
    Sandisk Ultra 256GB
    Sandisk Ultra 128GB
    Sandisk Ultra 64GB
    Sandisk Ultra 32GB
    Sandisk Extreme 256GB
    Sandisk Extreme 128GB
    Sandisk Extreme 64GB
    Sandisk Extreme PRO 256GB
    Sandisk Extreme PRO 128GB
    Sandisk Extreme PRO 64GB
    CS-DB1-A0-1B3WPFR
    Kingston
    Kingston 256GB X
    Kingston 128GB
    Kingston 64GB
    Kingston 32GB
    Samsung
    Samsung 256GB X
    Samsung 128GB
    Samsung 64GB
    Samsung 32GB
    Samsung EVO 256GB X
    Samsung EVO 128GB
    Samsung EVO 32GB
    Samsung EVO 64GB
    Samsung EVO Plus 128GB
    Samsung EVO Plus 256GB X
    Samsung PRO 128GB
    Samsung PRO 64GB
    Samsung PRO 32GB
    Sandisk
    Sandisk 64GB
    Sandisk 32GB
    Sandisk Ultra 256GB X
    Sandisk Ultra 128GB
    Sandisk Ultra 64GB
    Sandisk Ultra 32GB
    Sandisk Extreme 256GB X
    Sandisk Extreme 128GB
    Sandisk Extreme 64GB
    Sandisk Extreme PRO 256GB X
    Sandisk Extreme PRO 128GB
    Sandisk Extreme PRO 64GB
    CS-C3A-A0-1C2WPMFBR
    Kingston
    Kingston 256GB X
    Kingston 128GB
    Kingston 64GB
    Kingston 32GB
    Samsung
    Samsung 256GB X
    Samsung 128GB
    Samsung 64GB
    Samsung 32GB
    Samsung EVO 256GB X
    Samsung EVO 128GB
    Samsung EVO 32GB
    Samsung EVO 64GB
    Samsung EVO Plus 128GB
    Samsung EVO Plus 256GB X
    Samsung PRO 128GB
    Samsung PRO 64GB
    Samsung PRO 32GB
    Sandisk
    Sandisk 64GB
    Sandisk 32GB
    Sandisk Ultra 256GB X
    Sandisk Ultra 128GB
    Sandisk Ultra 64GB
    Sandisk Ultra 32GB
    Sandisk Extreme 256GB X
    Sandisk Extreme 128GB
    Sandisk Extreme 64GB
    Sandisk Extreme PRO 256GB X
    Sandisk Extreme PRO 128GB
    Sandisk Extreme PRO 64GB
    CS-C6N-A0-1C2WFR
    Kingston
    Kingston 256GB
    Kingston 128GB
    Kingston 64GB
    Kingston 32GB
    Samsung
    Samsung 256GB
    Samsung 128GB
    Samsung 64GB
    Samsung 32GB
    Samsung EVO 256GB
    Samsung EVO 128GB
    Samsung EVO 32GB
    Samsung EVO 64GB
    Samsung EVO Plus 128GB
    Samsung EVO Plus 256GB
    Samsung PRO 128GB
    Samsung PRO 64GB
    Samsung PRO 32GB
    Sandisk
    Sandisk 64GB
    Sandisk 32GB
    Sandisk Ultra 256GB
    Sandisk Ultra 128GB
    Sandisk Ultra 64GB
    Sandisk Ultra 32GB
    Sandisk Extreme 256GB
    Sandisk Extreme 128GB
    Sandisk Extreme 64GB
    Sandisk Extreme PRO 256GB
    Sandisk Extreme PRO 128GB
    Sandisk Extreme PRO 64GB
    CS-C3N-A0-3H2WFRL
    Kingston
    Kingston 256GB
    Kingston 128GB
    Kingston 64GB
    Kingston 32GB
    Samsung
    Samsung 256GB
    Samsung 128GB
    Samsung 64GB
    Samsung 32GB
    Samsung EVO 256GB
    Samsung EVO 128GB
    Samsung EVO 32GB
    Samsung EVO 64GB
    Samsung EVO Plus 128GB
    Samsung EVO Plus 256GB
    Samsung PRO 128GB
    Samsung PRO 64GB
    Samsung PRO 32GB
    Sandisk
    Sandisk 64GB
    Sandisk 32GB
    Sandisk Ultra 256GB
    Sandisk Ultra 128GB
    Sandisk Ultra 64GB
    Sandisk Ultra 32GB
    Sandisk Extreme 256GB
    Sandisk Extreme 128GB
    Sandisk Extreme 64GB
    Sandisk Extreme PRO 256GB
    Sandisk Extreme PRO 128GB
    Sandisk Extreme PRO 64GB
    CS-CV310-C0-6B22WFR
    Kingston
    Kingston 256GB
    Kingston 128GB
    Kingston 64GB
    Kingston 32GB
    Samsung
    Samsung 256GB
    Samsung 128GB
    Samsung 64GB
    Samsung 32GB
    Samsung EVO 256GB
    Samsung EVO 128GB
    Samsung EVO 32GB
    Samsung EVO 64GB
    Samsung EVO Plus 128GB
    Samsung EVO Plus 256GB
    Samsung PRO 128GB
    Samsung PRO 64GB
    Samsung PRO 32GB
    Sandisk
    Sandisk 64GB
    Sandisk 32GB
    Sandisk Ultra 256GB
    Sandisk Ultra 128GB
    Sandisk Ultra 64GB
    Sandisk Ultra 32GB
    Sandisk Extreme 256GB
    Sandisk Extreme 128GB
    Sandisk Extreme 64GB
    Sandisk Extreme PRO 256GB
    Sandisk Extreme PRO 128GB
    Sandisk Extreme PRO 64GB
    CS-CV228-A0-3C2WFR
    Kingston
    Kingston 256GB
    Kingston 128GB
    Kingston 64GB
    Kingston 32GB
    Samsung
    Samsung 256GB
    Samsung 128GB
    Samsung 64GB
    Samsung 32GB
    Samsung EVO 256GB
    Samsung EVO 128GB
    Samsung EVO 32GB
    Samsung EVO 64GB
    Samsung EVO Plus 128GB
    Samsung EVO Plus 256GB
    Samsung PRO 128GB
    Samsung PRO 64GB
    Samsung PRO 32GB
    Sandisk
    Sandisk 64GB
    Sandisk 32GB
    Sandisk Ultra 256GB
    Sandisk Ultra 128GB
    Sandisk Ultra 64GB
    Sandisk Ultra 32GB
    Sandisk Extreme 256GB
    Sandisk Extreme 128GB
    Sandisk Extreme 64GB
    Sandisk Extreme PRO 256GB
    Sandisk Extreme PRO 128GB
    Sandisk Extreme PRO 64GB
    CS-CV310-A0-32CWFRL
    Kingston
    Kingston 256GB
    Kingston 128GB
    Kingston 64GB
    Kingston 32GB
    Samsung
    Samsung 256GB
    Samsung 128GB
    Samsung 64GB
    Samsung 32GB
    Samsung EVO 256GB
    Samsung EVO 128GB
    Samsung EVO 32GB
    Samsung EVO 64GB
    Samsung EVO Plus 128GB
    Samsung EVO Plus 256GB
    Samsung PRO 128GB
    Samsung PRO 64GB
    Samsung PRO 32GB
    Sandisk
    Sandisk 64GB
    Sandisk 32GB
    Sandisk Ultra 256GB
    Sandisk Ultra 128GB
    Sandisk Ultra 64GB
    Sandisk Ultra 32GB
    Sandisk Extreme 256GB
    Sandisk Extreme 128GB
    Sandisk Extreme 64GB
    Sandisk Extreme PRO 256GB
    Sandisk Extreme PRO 128GB
    Sandisk Extreme PRO 64GB
  • How many days of video can I record on a 16GB/32GB/64GB/128GB card?

    Here is the estimated number of required space for your reference. Please note that the actual space taken up may vary depending on the operating environment and other factors.

    EZVIZ Model Max. required space for one-day recording(GB) Min. recording time per capacity of SD Card(days)
    16G 32G 64G 128G
    DP1,DP1C 7.5 2.1  4.3  8.5  17.1 
    BC1,BC1C,BC2
    C1C-720P,C1T-1080P
    DB1C,DP2,DP2C
    10.7 1.5  3  6  12 
    BC1-4MP,BC1C-4MP,HB8
    C1C-1080P,C1C-B,C1HC H.265,C2C H.265
    C3N,C3TN-2MP,C3TN-Color,C3W Pro-2MP,C3X
    C6N-1080P,TY1-1080P,TY2-1080P,C8C,C8C-LITE
    DB1 Pro,DB2,DB2 Pro,LC1C
    21.4 0.7  1.5  3  6 
    C3TN-3MP (OutPro),H3
    C6N-3MP,CP1-3MP,C8W PRO-2K
    32.1 0.5  1  2  4 
    C3W Pro-4MP
    C6,C6N-4MP,C6W-4MP,CP1-4MP,TY1-4MP
    C8PF,C8W-4MP,LC3
    42.8 0.4  0.7  1.5  3 
    C8W PRO-3K 53.5 0.3  0.6  1.2  2.4 


  • Why can’t my 256G micro SD card work with the camera normally while 256G micro SD card support is in EZVIZ website display?

    Please note that only partial devices have 256G micro SD card support function including C1C, C2C, C6CN, C3W, C3WN, C6T. Meanwhile the firmware needs to be updated to V5.2.7 or higher. Or else only 128G micro SD card or smaller can be supported.