RH1 currently supports English (by default), French, German & Italian.

To change the language, please follow the steps below:

1. Place RH1 on its charging base.

2. While the device is charging, press and hold the Mode Button for 3 seconds to enter the language change mode (language sequence: English, French, German, Italian).

3. Press the Mode Button once to switch to another language.

4. Press and hold the Mode Button for 3 seconds to exit the language change mode.

Please follow the steps below:

1. Connect your phone to a Wi-Fi network (the device only supports 2.4G Wi-Fi network);

2. Download and install the "EZVIZ" App, and complete user registration according to the prompts;

3. Press and hold the power button of RS2 for 4s until it is turned on;

4. Select Add Device to enter the scan QR code interface;

5. Scan the QR code on the body of RS2 and complete the network configuration and addition of the device according to the interface prompts.

Please follow the steps below:

1. Click [Map] on the main interface of cleaning, select the map you need to operate, and click to enter the map editing interface.

2. Click [Room Name] in the menu below, and click the room to name it. Custom naming is supported.

Map creation can be initiated from the EZVIZ app. By using d-TOF laser radar, the mapping accuracy can reach 15mm.

When using the router for the first time, you should configure the parameters through the computer or the mobile phone. We take the mobile phone as an example:

1. Confirm that the device has been connected correctly, powered on normally, and the LED indicator is solid green. 

2. Connect your mobile phone to the wireless network of the device (Network Name: ezviz_XXXXXX, no password by default). 

3. Open the browser of your mobile phone, input "wifi.ezvizlife.com", and go to the configuring page. 

4. Set the parameters such as the device management password, Wi-Fi name and password, etc.

The mop cloth can be self-cleaned and the docking station has the function of air drying the mop cloth. If it is smelly, it may be due to excessive use time, and it needs to be replaced with a new mop cloth in time.

After being disconnected, RS2 will automatically reconnect to the Wi-Fi when it approaches the router again.

Yes. W3 supports 2.4GHz and 5GHz dual band.

There are 3 ways: docking station panel and RS2 buttons for operation, intelligent speaker control, and APP control.

The map can be saved all the time.