Power on the camera(s), and when the camera(s) is in the state of waiting to configure the Wi-Fi, press the router's RESET button one time to start detecting your camera(s), the camera(s) will connect to the router's Wi-Fi. The router will automatically exit One-Key Access after 120s.

RH1 currently supports English (by default), French, German & Italian.

To change the language, please follow the steps below:

1. Place RH1 on its charging base.

2. While the device is charging, press and hold the Mode Button for 3 seconds to enter the language change mode (language sequence: English, French, German, Italian).

3. Press the Mode Button once to switch to another language.

4. Press and hold the Mode Button for 3 seconds to exit the language change mode.

Please follow the steps below:

1. Connect your phone to a Wi-Fi network (the device only supports 2.4G Wi-Fi network);

2. Download and install the "EZVIZ" App, and complete user registration according to the prompts;

3. Press and hold the power button of RS2 for 4s until it is turned on;

4. Select Add Device to enter the scan QR code interface;

5. Scan the QR code on the body of RS2 and complete the network configuration and addition of the device according to the interface prompts.

After being disconnected, RS2 will automatically reconnect to the Wi-Fi when it approaches the router again.

Please follow the steps below:

1. Click [Map] on the main interface of cleaning, select the map you need to operate, and click to enter the map editing interface.

2. Click [Room Name] in the menu below, and click the room to name it. Custom naming is supported.

Map creation can be initiated from the EZVIZ app. By using d-TOF laser radar, the mapping accuracy can reach 15mm.

Yes. W3 supports 2.4GHz and 5GHz dual band.

When using the router for the first time, you should configure the parameters through the computer or the mobile phone. We take the mobile phone as an example:

1. Confirm that the device has been connected correctly, powered on normally, and the LED indicator is solid green. 

2. Connect your mobile phone to the wireless network of the device (Network Name: ezviz_XXXXXX, no password by default). 

3. Open the browser of your mobile phone, input "wifi.ezvizlife.com", and go to the configuring page. 

4. Set the parameters such as the device management password, Wi-Fi name and password, etc.

There are 3 ways: docking station panel and RS2 buttons for operation, intelligent speaker control, and APP control.

For floor with soft wood, it maybe damaged by the obstacles like hard dust, ceramic, glass fragment sticked on the RS2 mop assembly and main brush, which belongs to a common phenomenon for RS2; influenced by the color, RS2 may not effectively detect and avoid the skirting line if the skirting line is made of dark light-absorbing material or with partial embossing, so that there is a certain probability that it will trigger a slight bump, which may cause scratches over time.