Yes. W3 supports 2.4GHz and 5GHz dual band.

Yes, the maps in the EZVIZ app be regionally segmented or merged.

Press the reset button for over 6 seconds until the light flash white, and the router will be rebooted to complete the process.

The monitor can be connected to the electrical panel using a transformer. However, it is essential to ensure that the transformer outputs only 24V DC power at 1.5A, and that the positive and negative terminals are connected correctly.

Rotary self-cleaning, the docking station has the function of air drying mop cloth.

No, the smart video doorphone does not support RTSP or ONVIF. For optimal control and operation of the device, we recommend using the EZVIZ App.

RS2 has four cleaning modes: [Vacuum Before Mop], [Vacuum While Mop], [Vacuum Only], and [Mop Only].

Yes, you can integrate additional screens with your smart home video doorphone. Specifically, you can connect the doorphones with the SD7 smart screen. This is particularly beneficial for larger homes, as the SD7 extends the communication capabilities of your existing EZVIZ Video Doorphones.

By placing the SD7 in various areas of your home, such as the bedroom or kitchen, you can easily respond to doorbell rings without having to rush to a distant monitor. With just a few taps on the SD7, you can see who is at the door and grant access immediately.

For instructions of how to link the video doorphone to the SD7 smart screen, please refer to: How to add your EZVIZ devices to the SD7 smart screen?

For floor with soft wood, it maybe damaged by the obstacles like hard dust, ceramic, glass fragment sticked on the RS2 mop assembly and main brush, which belongs to a common phenomenon for RS2; influenced by the color, RS2 may not effectively detect and avoid the skirting line if the skirting line is made of dark light-absorbing material or with partial embossing, so that there is a certain probability that it will trigger a slight bump, which may cause scratches over time.

If you encounter a situation where the indoor monitor of the smart video doorphone reboots every time the lock is unlocked, please note that this appears to be a result of excessive lock power, as the power supply to the lock must not exceed 12V/1.1A to ensure smooth unlocking. If this is exceeded, please try the following to see if the problem can be resolved:

1. You can try lowering the screen brightness in settings > Screen and Image > Screen Brightness on the monitor.

2. If adjusting the brightness does not help, consider connecting a relay as described in the user manual. To do this, connect the relay to the lock terminals (indicated by a key symbol) on the back of the doorbell. Then, connect the other end of the relay to the positive and negative terminals of the lock.

3. Alternatively, you can try using a power supply with a 24V 1.5A input to see if that resolves the issue.

By following these steps, you should be able to address the rebooting issue with your indoor monitor. If the problem persists, please consider reaching out to our technical support team at support@ezviz.com for further assistance.