Please follow the steps below:

Step 1: From the "Events", tap the upper right corner

Step 2: Tap "Edit".

Step 3: Select the event(s) you want to delete or mark as seen

Please follow the steps below:

1. Log in to your EZVIZ account.

2. On the Home page, click the 3-dot icon next to the name of your camera to enter the Device Settings page.

3. Tap on the device serial number to edit it, and then tap on the top right to save the settings.

4. Or, for some other models, tap the Name tab to edit the device name, then tap anywhere else to finish editing and save the settings.

Please follow the steps below:

Step 1: From the "Events" Page, tap the upper right corner

Step 2: Tap "Push Notification Settings".

Step 3: Tap "Email Alerts".

Step 4: Select the devices you would like to receive notifications for and tap "Save".

Note: If your account is not linked to an email address, please link an email address first. then select the devices for which you would like to receive notifications and tap "Save", the linked email address would be able to receive the notifications.

Please follow the steps below:

Step 1: Log in to your EZVIZ account, tap the "Account" button in the lower right corner.

Step 2: Tap "Settings".

Step 3: Tap "General Settings".

Step 3: Tap "Language".

Step 4: Select the language you would like to set and tap "Save" to complete the settings.

Note: The interface of the application may be different depending on the version update.

Involved model: BM1/BC1/HB8/BC1C, etc.

Kindly note the actual battery life will vary depending on environmental factors, network stability, and the frequency of camera activities. 

Thus, to optimize the battery life, we suggest you check the following:

1. Low temperature. As the battery inside is a lithium-ion battery, if the temperature is low, the charging would be slowed, so you may need to charge more often at temperatures below 0°C. 

2. Weak Wi-Fi connection. Please ensure the network connection is good and there is no barrier or radio interference between your camera and your router causing an unstable network. You may open the EZVIZ mobile app > enter camera Settings > Network Settings and tap Wi-Fi Signal Strength to test the signal.

3. Meanwhile, you can try the below settings to reduce battery drain:

- enable Power Saving or Super Power Saving mode (only active live view can wake up the camera) in camera Settings > Working Mode or Battery.

- decrease detection sensitivity in camera Settings > Intelligent Detection.

- draw detection areas in camera Settings > Intelligent Detection.

The latest EZVIZ app is compatible with iOS 11.0 or later, and Android 6.0 or later.

1) Go to the App store on your iPad.

2) Type EZVIZ HD in the search bar.

3) Click on "GET", download and start enjoying those beautiful moments you love.

Step 1: From the Library Page, tap the filter icon on the top right 

Step 2: Set the Event Type or the devices that you would like to view 

Step 3: Then tap Apply on the top right  

In Hi-Def mode, if keep viewing will consume 4Mb in 1 minute.

Regarding this, please try switching the network your phone connects to, for example, using phone data or if your router is dual band, using 5G Wi-Fi.

Meanwhile, kindly note that network connection may affect the streaming performance of your EZVIZ devices, thus we do suggest an average upload speed of 2 Mbps or better. To check the speed, you may stand by your EZVIZ device, connect your mobile phone to your Wi-Fi, and visit www.speedtest.net to test.

(For a 3MP device, we do suggest an average upload speed of 3 Mbps or better. If a 4MP device, we do suggest an average upload speed of 4 Mbps or better.)

If you are still experiencing live view issues in your Wi-Fi network, you may also try to change the channel settings for your router or remove some devices you seldom use from your router to ensure sufficient bandwidth.