Please follow the steps below:

Step 1: Log in to your EZVIZ account, tap the "Account" button in the lower right corner.

Step 2: Tap "Settings".

Step 3: Tap "General Settings".

Step 4: Tap "Device Auto Upgrade".  

Step 5: Use the toggle button to enable or disable the "Device Auto Upgrade" and choose a convenient time period.

Note: The interface of the application may be different depending on the version update

Please follow the steps below:

Step 1: Log in to your EZVIZ account, tap the "Account” button in the lower right corner.

Step 2: Tap "Settings”.

Step 3: Tap "General Settings".

Step 4: Tap "Storage".  

Step 5: Then tap "Clear" to clear the cache.

Please follow the steps below:

Step 1: From the Library Page, tap the second icon on the top right side to enter the Library Settings Page.

Step 2: Tap Push Notification Settings.

Step 3: Then tap Critical Alerts.

Step 4: Disable Critical Alerts to complete the settings.

Please follow the steps below:

Step 1: Log in to your EZVIZ account, and tap one camera to enter the live view page.

Step 2: Tap the full-screen icon in the bottom right corner of the screen and you will be able to watch the live stream or playback in full-screen mode.

Step 3: To exit full-screen mode, tap the “<” icon at the top left of the screen.

Please follow the steps below:

Step 1: Log in to your EZVIZ account, tap the Profile Photo on the top left. 

Step 2: Tap Settings. 

Step 3: Tap General Settings.

Step 4: Tap Storage and then you will be able to see the storage EZVIZ app used.

Step 1: Tap the profile icon on top left corner

Step 2: Tap Settings

Step 3: Tap About EZVIZ and here you would see the app version on the top. You can also click Check for Updates to see latest available versions.

Please follow the steps below:

Step 1: On the Devices page, tap the Search icon on the top right side.

Step 2: Then in the search bar, input the keyword, and then you would be able to find the related devices/app feature entry/FAQ.

Please follow the steps below:

Step 1: From the Devices Page, tap the plus icon on the top right.

Step 2: Tap Create New Space.

Step 3: Tap Sort by Device.

Step 4: Then tap the space you would like to move and drag it to change the order.

Step 5: Tap Done to save the settings.

EZVIZ Cameras have the option of setting a schedule for alarm notification pushes – this schedule will determine when you want to receive push notifications and when you want the alarms turned off.

Here is the step-by-step guide to enable you to perform this task:

 (* The interface of the application may be different depending on the version update and the device model.)

1. Log in to your EZVIZ app.

2. Go to device settings > Message Notification > enable Receive Device Message, please ensure this button is on all the time, otherwise, you will not receive the notifications at all.

3. Go to Notification Schedule > Customized Schedule > Add Schedule to add a time segment, repeat the process for all the days you want the schedule to operate.

4. Tap Save on the top right corner to save the schedule.

5. Once you have completed the scheduling process, exit that page and turn off the main switch for EZVIZ APP Notification and the schedule will take effect next time segment you set.

You may place two fingers lightly on the screen and then slowly move them apart to enlarge the picture or pinch them together to make the picture smaller. For models such as DB2C, users can only zoom the picture when the live view is in Fisheye mode.