EZVIZ will provide security update for the TY1 up till 31th December 2025, and extended support may be provided after the stated date.

To access the EZVIZ device settings page, you have two options:

1. From the Main Screen of the EZVIZ APP:

   - Step 1: On the Home Page, tap the three-dot icon next to your camera name or serial number.

   - Step 2: Tap "Device Settings" to enter the Settings page.

2. From the Live View Page of Your EZVIZ Device:

   - Simply click the gear-like icon located in the top right corner of the live view page to access the Device Settings.

If you have any further questions or need assistance, feel free to contact the EZVIZ Support Team!

We understand that you are experiencing difficulty in sharing your EZVIZ device. Please follow the steps below to see if the issue can be resolved:

1. Sharing can only be done between EZVIZ users in the same region. Please ensure that the user you wish to share with has registered an EZVIZ account in the same region as yours, using their email address or phone number.

2. After you share the device, please confirm that the shared user has accepted the invitation in their EZVIZ account.

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