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  • How to delete event or mark them as read?

    Please follow the steps below:

    Step 1: From the Library Page, tap the second icon in the upper right corner to enter the Library Settings page.

    Step 2: Tap Edit.

    Step 3: Select the event(s) you want to delete or mark as seen and tap Delete or Mark as Seen at the bottom.


  • How to change space order

    Please follow the steps below:

    Step 1: From the Devices Page, tap the plus icon on the top right.

    Step 2: Tap Create New Space.

    Step 3: Tap Sort by Device.

    Step 4: Then tap the space you would like to move and drag it to change the order.

    Step 5: Tap Done to save the settings.


  • Why does the sharing fail sometimes?

    You can only share devices with an EZVIZ account in the same region. Make sure you enter the correct email or phone number. Have recipients verify their email or phone number by tapping the profile photo in the upper left corner - My Profile.


  • How to check your app version

    Step 1: Tap the profile icon on top left corner

    Step 2: Tap Settings

    Step 3: Tap About EZVIZ and here you would see the app version on the top. You can also click Check for Updates to see latest available versions.

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