Step 1: From the Library Page, tap the three-dot icon to enter the Library Settings Page 

Step 2: Tap Push Notification Settings 

Step 3: Then tap Notification Sound and select the tone you would like to set for each type of events 

Step 1 Log in to your EZVIZ account, tap the profile icon on the top left 

Step 2 Tap Settings 

Step 3 Tap Language 

Step 4 Select the language you would like to set and tap Save to complete the settings

Step 1: Log in to your EZVIZ account, tap the profile icon on the top left 

Step 2: Tap Settings 

Step 3: Tap Device Auto Upgrade  

Step 4: Tap the toggle button to enable or disable the device auto upgrade 

EZVIZ will provide security update for the TY1 up till 31th December 2025, and extended support may be provided after the stated date.

Step 1: Sign in to your EZVIZ account and locate the profile icon in the top left corner. Tap on it. 

Step 2: From the menu, choose "Settings".

Step 3: In the Settings options, find and tap on "Dark Mode".

Step 4: Within the Dark Mode settings, select the "Dark Mode" option. Afterward, simply exit the page, and your preferences will be saved automatically. 

Note: Enabling Dark Mode in the EZVIZ app will only affect the app's appearance. If you select "Auto", the app will adapt to your phone's system-wide settings.

Kindly note the actual battery life will vary depending on environmental factors, network stability, and the frequency of camera activities. 

Thus, to optimize the battery life, we suggest you check the following:

1)Low temperature. As the battery inside is a lithium-ion battery, if the temperature is low, the charging would be slowed, so you may need to charge more often at temperatures below 0. 

2)Weak Wi-Fi connection. Please ensure the network connection is good and there is no barrier or radio interference between your camera and your router causing an unstable network. You may open the EZVIZ mobile app > enter camera settings > Network Settings and tap Wi-Fi Signal Strength to test the signal.

3)Meanwhile, you can try the below settings to reduce battery drain:

- enable Power Saving or Super Power Saving(only active live view can wake up the camera) in camera Settings > Working Mode 

- decrease detection sensitivity in camera settings > Intelligent Detection

- draw detection areas in camera settings > Intelligent Detection

Go to the live view page, you could find the historical video list under the player window if storage is under normal status. Scroll down the timeline or tap the thumbnail to start playback.

Go to the Library tab, tap a specific event and tap ‘Playback’ to play recent video at that time.

You may place two fingers lightly on the screen and then slowly move them apart to enlarge the picture or pinch them together to make the picture smaller. For models such as DB2C, users can only zoom the picture when the live view is in Fisheye mode. 

Regarding this, please try switching the network your phone connects to, for example, using phone data or if your router is dual band, using 5G Wi-Fi.

Meanwhile, kindly note that network connection may affect the streaming performance of your EZVIZ devices, thus we do suggest an average upload speed of 2 Mbps or better. To check the speed, you may stand by your EZVIZ device, connect your mobile phone to your Wi-Fi, and visit www.speedtest.net to test.

(For a 3MP device, we do suggest an average upload speed of 3 Mbps or better. If a 4MP device, we do suggest an average upload speed of 4 Mbps or better.)

If you are still experiencing live view issues in your Wi-Fi network, you may also try to change the channel settings for your router or remove some devices you seldom use from your router to ensure sufficient bandwidth.

1. From the Library Page, tap the second icon on the top right side to enter the Library Settings Page

2. Tap Push Notification Settings

3. Then tap Critical Alerts

4. Disable Critical Alerts to complete the settings